CIE stand over lack of disabled access at Howth Junction

Over a month after I contacted them, CIE have responded to my email to them (original article here )

The response completely ignores the issue.  I will continue to press this with the planning department.

Dear Councilor Healy

The access to/from Baldoyle Industrial Estate adjacent to Howth Junction/Donaghmede station was never intended as a right of way into the Railway Station. As you are aware the main entrance to Baldoyle Industrial is from Grange Road.

Customer Services DART

Pearse Station

 

—–Original Message—–
From: INFO IrishRail
Sent: Fri 12 May 2006 15:40
To: Metcalfe Elaine
Subject: FW: Customer Service email via IrishRail.ie

 

 

—–Original Message—–
From: verdire@eircom.net [mailto:verdire@eircom.net]
Sent: Fri 12 May 2006 11:26
To: info@irishrail.ie
Subject: Customer Service email via IrishRail.ie

 

Sender
 :  
 verdire@eircom.net
 
Name
 :  
 Cllr. David Healy
 
Telephone
 :  
 01 8324087
 
Subject
 :  
 Disabled Access to Howth Junction Station
 
Details
 :  
 A chairde, It appears that you are now requiring passengers going to and from Baldoyle Industrial Estate to go over the bridge, out of the station and back over the bridge again, on the other side of the internal wall within the bridge. Obviously this is a source of frustration even to able-bodied people. There are no lifts on the outside part of the bridge. Therefore it is not possible for many mobility-impaired passengers to use your service to access the Industrial Estate and Fas. These passengers previously had access to and from the central platforms, and now have no way to access the station. This is clearly contrary to proper customer service and government policy. I also suspect that it is not in keeping with your planning permission, although I have not had a chance to check that. I would be grateful if you could contact me as a matter of urgency. Is mise, le meas, Cllr. David Healy Green Party / Howth ward, Fingal County Council verdire@eircom.net +353 1 8324087